Alerts

Temporary Technical Issue with Call Center.

Temporary Technical Issue with Call Center.

Last updated: 18 April 2024, 13:41

Our Customer Excellence Center is experiencing technical difficulties, please reach us via WhatsApp +254705474747 or social media for assistance.

We apologize for any inconvenience.

Traffic Advisory

Standard Chartered Marathon

Last updated: 27 October 2023, 13:08

Due to the Standard Chartered Nairobi Marathon scheduled to take place in Nairobi on the 29th of October 2023, customers are advised to plan their travel early to avoid inconveniences.

Important Information

Temporary Technical Issue with Call Center.

Last updated: 08 October 2023, 10:13

Our Customer Excellence Center is experiencing technical difficulties, please reach us via WhatsApp +254705474747 or social media for assistance.

We apologize for any inconvenience.

Warning

Scheduled Website Maintenance

Last updated: 04 August 2023, 10:34

Dear Customer, please be informed Kenya Airways website will be under maintenance on 3rd August 2023 between 00:00 and 00:30 EAT.

Information

Road Closure

Last updated: 20 July 2023, 11:21

In anticipation of the Nairobi City Marathon tomorrow, we encourage you to plan, check-in online & arrive early for your flight.

Customer Excellence Center

If you require further assistance, please call Contact Center on Tel. +254 711 024 747, WhatsApp +254705474747, or email customer.relations@kenya-airways.com

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